Privacy Notice

Last Updated: 07 June 2026

MDLC Property Services Ltd is committed to protecting and respecting your privacy.

This Privacy Notice explains how we collect, use, and protect your personal information when you visit our website.

Who We Are

MDLC Property Services Ltd is the data controller responsible for the personal information collected through this website.

Registered in the United Kingdom.

Company Number: SC870858

Factor registration number: PF001163

Registered Office Address: 97 Finella Place, Dundee, DD4 9LS

MDLC Property Services Ltd is a property factoring, facilities management, estate management and property maintenance business.

If you have any questions about this Privacy Notice or how we handle your personal data, please contact us using the details provided on our Contact Us page.

Information We Collect

We may collect and process the following information:

  • Your name

  • Email address

  • Telephone number

  • Any information you provide when completing our contact form

  • Any information you submit through our review or feedback forms

  • Technical information such as IP address, browser type, and website usage data collected through cookies or analytics tools

How We Use Your Information

We use your information to:

  • Respond to enquiries submitted through our website

  • Provide information about our services

  • Improve our website and customer experience

  • Review and publish customer feedback where permission has been given

  • Comply with legal and regulatory obligations

Legal Basis for Processing

Under UK data protection law, we process personal information on the basis of:

  • Our legitimate interest in responding to enquiries, operating our business and improving our website

  • Compliance with legal obligations where applicable

  • Where we rely on legitimate interests, we ensure that our interests are not overridden by your rights and freedoms

How We Store Your Information

We take reasonable steps to protect the personal information you provide to us. Information submitted through our website may be stored securely via Squarespace and associated business systems.

We retain enquiry and customer information only for as long as reasonably necessary to fulfil the purposes for which it was collected, to maintain business records, and to comply with legal obligations.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information with trusted service providers who help us operate our website and business, including our website hosting provider (Squarespace), analytics providers, and other IT service providers, where necessary and subject to appropriate safeguards.

Some of our service providers, including Squarespace, may process data outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place. We may also disclose information where required by law.

Cookies

Our website uses cookies and similar technologies to improve user experience and understand how visitors use our website.

You can manage cookie preferences through your browser settings or through any cookie consent tools provided on our website.

Your Rights

Under UK data protection law, you may have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Object to certain types of processing

  • Request restriction of processing

  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us.

Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices of those websites.

Changes to This Policy We may update this Privacy Notice from time to time.

Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions regarding this Privacy Notice or the personal information we hold about you, please contact us through the contact details provided on our website.

If you are not satisfied with how your information is handled, you have the right to complain to the Information Commissioner's Office (ICO) in the United Kingdom.

Further information can be found at www.ico.org.uk